GENERAL

General Info

What is an Electronic Travel Authorization - ETA?
From March 15, 2016, visa-exempt country nationals who fly/transit Canada will need the ETA.  Exceptions include U.S. citizens and travelers with a vali...
Thu, 3 Dec, 2015 at 7:08 AM
Are there any age exemptions for eTA?
No. All travelers, regardless of their age, will need the ETA when they fly to Canada.
Thu, 3 Dec, 2015 at 7:50 AM
Will the ETA info be available in multiple languages?
No, the ETA information will be available only in English.
Thu, 3 Dec, 2015 at 7:51 AM
My application for an eTA was refused. Can I get a refund?
No. Application fees are non-refundable.
Thu, 3 Dec, 2015 at 8:06 AM
Do I have to print my ETA?
No. The ETA is electronically linked to your passport. Remember that you have to travel with the passport you used to apply for your ETA.
Thu, 3 Dec, 2015 at 8:08 AM
What payment options are available to pay the ETA application online?
We accept Visa, MasterCard and American Express, and Paypal.
Thu, 3 Dec, 2015 at 8:12 AM
Can more than 1 person, like children, be included in my ETA application?
No. Each person must submit a separate ETA application. If your child appear on your passport, a separate application must be completed.
Thu, 3 Dec, 2015 at 8:13 AM
Do I need to apply for the ETA before I book my flight?
We would recommend that you apply for the ETA before you buy your airline ticket.  
Thu, 3 Dec, 2015 at 8:32 AM
Do I have to apply for an eTA each time I travel to Canada?
No. The ETA is valid for 5 years or until your passport expires – whichever comes first. You can visit Canada as many times as you wish as long as the ETA ...
Thu, 3 Dec, 2015 at 8:33 AM
What type of info do I need to complete the ETA online?
Info in your passport - name, date and place of birth, gender, marital status, address, nationality, passport number etc. Simple background questions t...
Thu, 3 Dec, 2015 at 8:40 AM