General Application Questions

Is the service charge for the Turkey per person, or per application group?
The service charge is $20 per person, regardless of the number of applicants. Visit our website for more information:
Fri, 10 Jul, 2015 at 12:52 PM
I made a mistake entering my passport number on my Turkey Visa application, what can I do?
If you made a mistake when entering your data online then please contact our customer service representatives as soon as possible via online chat to assist ...
Fri, 10 Jul, 2015 at 12:53 PM
What are the Turkey Government Call Center´s contact details?
Please see below the Turkey Government call centers´s contact numbers:  U.S.A & Canada: +1 888 566 7656  United Kingdom: +44 203 608 8090  ...
Fri, 10 Jul, 2015 at 12:54 PM
Is this website secure to apply for the Turkey online?
Yes. We have been helping thousands of travelers since 2002 and the Government of Turkey fully accepts applications processed by specialized third parties l...
Tue, 26 May, 2015 at 2:57 PM
My Passport expired, can I still travel to Turkey?
There are a few countries whose citizens are allowed to enter Turkey with their expired passports, they include: 1. Germany – Passports expired with...
Mon, 4 May, 2015 at 11:25 AM
My Schengen Visa will expire the day that I enter Turkey, can I still enter with the "Valid" Turkey Schengen visa?
The requirement for entry into Turkey with a Schengen visa is that your Schengen visa should still be valid (by date) by the time you enter Turkey. So if ...
Fri, 10 Jul, 2015 at 12:55 PM
What countries are part of the Schengen?
 The following countries are part of the Schengen region: Austria    Belgium    Czech Republic    Denmark    Estonia    Finland    ...
Fri, 10 Jul, 2015 at 12:55 PM
I have a residence permit for the USA, does this qualify as a supporting document for a Turkish Visa?
Yes, if you have a resident permit from any of the countries listed below then the permit will qualify as a supporting document for your Turkey Visa applica...
Fri, 10 Jul, 2015 at 12:56 PM
Can I get a refund for my Turkey e-visa?
If your Turkey e-Visa has NOT been processed, we will refund you the cost of the Visa Fee, NOT the service fee. BUT if your Turkish e-Visa has been p...
Fri, 10 Jul, 2015 at 12:58 PM
I am trying to log in online for my Turkey Visa but can not, what should I do?
REMEMBER - We always send you your Turkey e-visa by email within 1 business day. Please check your SPAM folder if you have not received it.  An online acco...
Tue, 14 Jul, 2015 at 12:56 PM